What you should know before shipping
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Ship Instruments to:
Old World Music and Gifts
713 W SW Loop 323
Tyler, Texas 75701
Attn: Repair PMB 170
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  • Make sure when you ship the instrument that you include a piece of paper with your name, address, phone number, and email address (if possible.) Also include the ID number or description of what you would like done to the instrument. We need to be able to contact you so remember to include some information.
  • Once we are contacted about a repair and receive it we are vigilant about communication so you know where your instrument is in the process.
  • If we notice anything extra when working on your instrument we will contact you via phone or Email for approval before we do any work that would normally raise repair cost.
  • We will call you when we are close to finishing the repair to continue the communication process. We will not ask for payment information until we are ready to send the instrument back to you.
  • Payments may also be made by check or money order with the stipulation that the instrument is held until payment has cleared. We also accept payment via Paypal.
  • About shipping
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  • Make sure to send your instrument in the case or packed in plenty of bubble wrap or similar packing material. Instrument damaged in shipping are usually due to improper packing. We will make sure it gets back to you with the instrument and repairs intact, so please make sure it gets to us in intact also.
  • Make sure to insure your instrument when shipping. We recommend Federal Express shipping. We will receive instruments from whatever freight company you use. We prefer shipping them back to you via Federal Express but will ship them by whatever freight company you wish.
  • Return shipping can be done in two ways. We can add the return shipping onto the repair cost or we have a 20% handling charge for us to handle shipping. If the repair cost is over $500.00 or multiple instruments are being returned, we will only charge for the amount to insure them during the shipping process.

  • Average Shipping Guide

    Prices change frequently so we cannot guarantee the accuracy of the shipping prices shown below at any specific time. These are average costs from the FedEx site for 3rd day ground delivery.

    Package Description

    Shipping Cost

    10 lb. package being shipped within the continental US
    $13-28.00 + insurance. 3rd day FedEx
    14 lb. package being shipped within the continental US
    $15-29.00 + insurance. 3rd day FedEx
    25 lb. package being shipped within the continental US
    $24-39.00 + insurance. 3rd day FedEx
    45 lb. package being shipped within the continental US
    $35-68.00 + insurance. 3rd day FedEx
    55 lb. package being shipped within the continental US
    $41-75.00 + insurance (total cost of shipping may be more depending upon package length and height.) 3rd day FedEx

    Old World Baton, Tyler, Tx.
    (903)283-2586
    oldworldbaton@yahoo.com


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